Customer Care

CONTACT US

BY EMAIL

info@kimberlygoldson.com

BY PHONE

1.917.740.2113 Monday – Friday: 9am – 6pm EST

Our customer service team is here to assist you with:

  • Delivery questions
  • Return queries
  • Placing orders

Email info@kimbnerlygoldson.com or simply call us on: 1.917.740.2113 (Monday - Friday 9am to 6pm EST). Due to COVID-19, we are experiencing service delays as we strive to keep our team safe. Please allow us up to 72 hours to respond to your inquiry. An additional contact through email or social media will not reduce this time.

USING A PROMOTION CODE

Please enter your promotional code in the space provided on the Your Shopping Bag page and hit the "Apply" button. Promotional codes can also be added during checkout on the right-hand side of the page in the Order Summary. The value of the promotion will be applied to your order as a discount and will appear on a line item basis.

PAYMENT OPTIONS

We accept the following payment options: American Express, Visa, MasterCard, Discover, Apple Pay, AfterPay, PayPal, PayPal Credit, and Kimberly Goldson gift cards, in addition to a number of others. We do not accept checks, cash or money orders.

SALES TAX

Sales tax will be added to orders shipping within in New York. Tax calculations are based on state and county locations of the shipping address on your order. Shipments to any other state will not include tax. We do not collect sales or use taxes in all states. Your purchase is not exempt merely because it is made over the Internet. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities.